Will I be charged customs and import charges?
Orders being placed for delivery outside of the UK may be subject to customs charges or import duties which are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country) but we will guarantee to cover duty charges on items over £18.00 / €22.00 in value, shipped from our warehouse in the Channel Islands. Please contact our customer service team who will be happy to arrange this for you. Please note we will need a copy of the customs invoice to be able to process a refund for you.
You may wish to contact your local customs office for current charges before you order, so you are aware of any applicable charges before placing your order with us.